Go straight to market with an instant multi-product portfolio

Speed and simplicity. Minimal capex. Low risk.

That’s the beauty of White Label Managed Services (WLMS), now available from BT Wholesale.

WLMS is a fully managed portfolio of communications service, which enables BT Wholesale customers to offer their own branded broadband, fixed-line telephony and IT products to customers nationally, together with an array of key support services.

At a time when broadband and other products are coming under intense competitive pressures, WMLS gives you the power of differentiation. With it, you can provide your customers with a fully customised, high quality, integrated portfolio of services. These come complete with a range of value-add applications such as simple and intuitive portals for you and your customers as well as managed billing services and a managed customer service centre.

And because WLMS is a complexity-free white-label offering, it means you can benefit from fast-market entry, minimal capex and low risk.

If your business is taking you into the multi-play market, then WLMS can help you to move quickly.  Because it is off the shelf and flexible, it can reduce the time to market for new products to as little as two months, depending on the product or service. 

According to Ofcom, one in five consumers in the UK now take broadband as part of a bundled package.  With WLMS, communications providers of all sizes, including those looking to diversify into communications, will be able to enter the market for bundled broadband, voice and converged services significantly faster and with reduced implementation risk.


STAY FOCUSED ON YOUR CORE BUSINESS

WLMS eliminates the need for you to conduct any infrastructure build, back-office set-up or call centre deployment because it’s all there for you – ready for your brand to start delivering what an increasing number of consumers are demanding.

RELEASE 1

Release 1 of WLMS supports the following services:

• Wholesale Calls
• Wholesale Line Rental
• Broadband through IPStream
• Supply of CPE such as modems and routers etc
• Customer applications such as web-based email and virus protection

Further products are planned during the coming year.

Support services include the following:

• End-user and self-care white label portals (allows end users to order products and manage their account)
• Customer Management Centre portal (allows your call centre agents to order products and manage accounts )
• Managed billing services
• Collection services
• Customer Management Services (including call centre services)
• Technical helpdesk
• MIS reporting