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Between The Lines 1st Edition > Industry Issues

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Industry Issues

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INDUSTRY ISSUES

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FEBRUARY 2007
Broadband Switching Hits The Consumer Experience
In its first annual report on The Consumer Experience, Ofcom summarises consumers' concerns about freedom and ease of switching broadband suppliers and warns it may need to move towards a single switching process if complaints continue.

FEBRUARY 2007
Growing Audience Participation Reaps Rewards For Media Companies And Charities
Broadcast and printed media companies seeking to offset the fall in UK advertising spend are taking advantage of so-called 'audience engagement' formats to generate new revenues.

FEBRUARY 2007
Mobile Broadband Thrills Users: At Last!
Accessing the internet from a mobile phone used to be something of a joke for many consumers. While some network operators tried to hype up their internet access capabilities, the reality was different.

FEBRUARY 2007
Promoting Disability Equality: Could Do Better
Electronic communications are crucial, enabling people with visual or hearing impairment or mobility issues to participate much more fully in the workplace and in society.

FEBRUARY 2007
Winning And Losing In The Multi-Play Marketplace
The multi-play market combining mobile and landline telephony, digital TV and broadband access in a single bundle is at an exciting stage. So what is really driving consumer behaviour in this emerging market?