HELP

Help can be found on this page should you experience any difficulties in viewing any of the media on btwholesale-engage.com.
 

BROWSER SUPPORT

This website is best viewed with Microsoft Internet Explorer 5.0 or Netscape 5.0 (or higher).

    > Download the latest version of Internet Explorer

NOTE: programme is almost 80Mbs and will take at least 1hr 35mins on standard 56k dial-up connection.


ACCESSIBILITY

This website has been design to meet WC3 AA Accessibility Standards. Our Webcasts are produced to to help.jpgWC3 AA RNIB Accessibility Standards.

Our Breeze On Demand Presentations support Flash Player 6, which provides support for accessibility.

PDF documents can be made accessible to those who require it with the assistance of Access Adobe.

Access Adobe translates PDF into HTML or into a text email, making it readable by someone unable to access PDF in the usual way.

    > Download the latest version of Access Adobe


Access Keys

Most browsers support jumping to specific links by using keys defined on the website. With Windows, you can press ALT + an access key. We use the following access keys:

Key Functionality 

0  Home Page 
1  Insights
2  Developments
3  Futures
4  Working Together
5  Between The Lines
6  btwholesale.com
7  Archive
8  Site Map
9  Search
T  Terms and Conditions
H  Help
R  Rate This
S  Share This
C  Contact Us
 

EVENT REGISTRATION

If you decide to attend one of our online or offline events you will be required to register.
 

EVENT REGISTRATION

Please, don't forget to register as a partner of btwholesale.com, then we can automatically provide you all the latest news and information available.


ONLINE EVENTS AND DOWNLOADS

Viewing Video and Listening to Audio
Please use Windows Media Player (at least version 8.0.) to watch and listen to content on this site. If you do not have Windows Media Player, you can download the latest version at no cost.

    > Download the latest version of Window Media Player

NOTE: download is likely to take around 55 minutes on a standard 56k dial-up connection. Before downloading the player, please review the following system requirements to make sure your computer is compatible with the player.


Picture Distortion
If you should experience any picture distortion such as 'hard to read text' or picture 'stretch', please follow these four steps:

Go to the top right of the player window and select the down arrow to 'Access Application Menus'
Select 'View'
Select 'Video size'
Select 100%.

NOTE: Please ensure that the 'Fit video to player' and 'Fit player to video' boxes are checked.


Minimum Requirements
Microsoft Windows® 98 Second Edition, Windows 2000, Windows Millennium Edition (ME), Windows XP Home Edition, or Windows XP Professional.
233 MHz processor, such as Intel Pentium II or Advanced Micro Devices (AMD) processor
64 MB RAM
56 Kbps modem
100 MB of free hard disk space
16-bit sound card
Super VGA or higher video card 


White Papers and PDFs
All BT white papers that are available for download are saved in a Adobe Portable Document Format (PDF). You will need Adobe Acrobat Reader Software (version 5 or higher) to be installed on your computer to be able to read or print them.

PDF documents can be made accessible to those who require it with the assistance of Access Adobe.

Access Adobe translates PDF into HTML or into a text email, making it readable by someone unable to access PDF in the usual way.

More information can be found on accessible PDFs at the Access Adobe website.

    > Download the latest version of Adobe Acrobat Reader

NOTE: programme can be as large as 30Mb and will take some time help02.jpgto download on any connection, especially a dial-up connection.

Before installing this programme we recommend that you bookmark the pages that interest you so that you can return to them quickly after installation has been completed.


IAM STILL EXPERIENCING PROBLEMS

If you are still experiencing problems, please email our webmaster : mailto:webmaster@btwholesale-engage.com? and we will make every effort to resolve the matter as quickly and efficiently as possible.
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